Eagerness to help, while appreciated, is not always enough to run a productive and thriving business. Skill set and application needs to be present so that both you and your assistant are functioning at your best. In turn, your business runs at its best.
Without proper training and skill building we are left to micromanage, and frustrated. As business owners, we don’t always have the time to train our personnel the way we would like. We can however, invest in our business by investing in the training and advancement of our support personnel.
Encourage your assistant to consider workshops or courses they feel they could benefit from, and take them to a level that will best support you. Do you know their strengths and weaknesses? What do they enjoy doing? What do they dislike doing?
Afraid of the upfront costs? Many large companies have policies in place where the employee may pay for their course up front, and then if they are in their position more than 6, 8 or even 12 months with the same employer, they are reimbursed. Some companies will also have policies in place where if the employee leaves after a predetermined time, they must reimburse all educational costs.
So what do you have to lose? What will you gain by investing in your assistant?
Be sure to check out the Ministry of Advanced Education and Labour Market Development’s “Workplace Training for Innovation Program”, a pilot program designed to give eligible employers funding to have their employees trained. Information can be found at http://www.aved.gov.bc.ca/workplace_training_program/welcome.htm.
